Pre-sales: friendly and responsive approach to my questions, fast provision of quotes and excellent advice provided relating to product options and technical data Product: very pleased with the cladding, excellent quality and standard of finishing Delivery: on time, delivered by a friendly and helpful driver
Just ordered Douglas Fir for some sash windows. The timber arrived exactly as ordered, beautifully packaged to prevent damage. The timber itself was defect free and the service was prompt and efficient. Buying timber other than pine from timber merchants is almost impossible and therefore to find a good online supplier is great news. The price was also competitive compared to other online supplier with quicker delivery.
Very impressive online store with easy cutting list calculator. Fast and efficient delivery with prime grade timbers, highly recommend!
I have ordered twice from Timbersource both with totally bespoke profiles of American Oak. In both cases the wood arrived well packed and very nicely finished. Would definitely recommend them.
Brilliant supplier, good value for money, polite service and prompt delivery.
Overall, I thought your website was easy to use, you will plane to any size, the timber quality was good, and the timber arrived when it was supposed to, all without fuss - no complaints from me.'
"Just placed my order through the website but wanted to say that I had an amazing chat with one of your staff yesterday called Sue who was beyond helpful and a real pleasure to deal with. Thanks, looking forward to getting my new desk!!"
"Just a quick email to say how pleased I am with the timber I had from you. Easy ordering, even though I made a mistake with some sizes, it was quickly rectified without any fuss! I have no hesitation in recommending your company and hopefully will be back to you soon with another order."
Mr Colm Grant
"I had a lovely conversation with one of the sales team today, to discuss our needs and what Timbersource can do to assist me. The professional and quick response was a credit to the company and I was very impressed with the information that was provided, it assisted me greatly with my presentation to my client."
"If you want great prices and a quality product coupled with excellent sales and supportive staff then this is the company for you. I only wanted a small amount of ash to restore my classic car, Shaun and Sue could not have been more helpful. Ordering online is simple and you are kept informed throughout the entire process. Absolutely fantastic."
"Wood arrived 14:30 in good condition and as specified. It will be put up this morning, no time lost. Refreshing to find a company that delivers what it promises, thanks to all."
"I have just received my order for a piece of oak cut to size that required cutting and joining two pieces of oak. Fantastic job, can hardly see the join. In addition the live chat was really helpful. Great service."
"Arrived on time, great quality looking timber, that's perfect for our bespoke propellers. Friendly and efficient company that have so much to offer. Excellent customer service from first enquiry to delivery - wouldn't hesitate to recommend Timbersource"
"Arrived safe and well. Thanks for the brilliant service. The wood will do the job perfectly."
"The timber arrived yesterday morning. All looks good; many thanks for your efficient service. We will want more in due course."
"Please can you pass on my thanks to the guy that cut my work (the three oak boards) this morning, his trueing up of edges and re-jigging the lengths from those is 100% spot on."
"Brilliant service & thanks for all your assistance I would certainly recommend to anyone."
Proprietor, Clive Dowthwaite Cabinet Makers
"A polite and professional company that will always look after your requirements efficiently."
"I have always been a fan of Timbersource. Their kind and friendly approach have always made me feel comfortable."
"I have always received my quote within the hour, very pleased with the product. The service is second to none. Thank you Timbersource."
"We always buy our Green Oak from Timbersource, we are extremely happy with the product and their quick turnaround."
Director, Paul Vincent Kitchens
"Timbersource saves me time and money machining my components. Their expanding machining facility will ensure that my orders are catered for accurately."
"Beautifully machined Oak, saved me so much time to concentrate on satisfying my customer. Will definitely be purchasing all my Oak Beams from you in the future especially as you can also TH grade. Thank you"
Next Working Day, Same Working Day, Click & Collect available.
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